lone cone warranty & Returns

Lone Cone stands behind the quality of the products we sell and we believe in good old-fashioned customer service. If you're unsatisfied with your purchase for any reason, or you simply need to make an exchange, please contact us at [email protected] and we'll be happy to take care of it. 

Or, if you're computer-savvy, you can initiate a return by following these instructions.

Manufacturer's Warranty

Lone Cone offers a 60-day Manufacturer's Warranty that covers defects in products manufactured by Lone Cone. Normal wear and tear is not covered under this warranty.

Examples of wear & tear

  • Rips, tears, or holes due to improper use
  • Items outgrown by wearer
  • Worn or thinning fabric

Examples of covered defects

  • Improperly sewn seams
  • Leaking after first use
  • Missing parts

Please fill out and submit this warranty form if you need to make a warranty claim.